Malaysia PDPA 2010 Compliance

Privacy Policy Asian4D – Malaysian Member Personal Data Protection

Your privacy is not an afterthought for us — it is a core responsibility. This document clearly explains what we collect, why we need it, and how we protect it. No confusing legal language, no selling data to third parties.

Last updated: 1 January 2026
PDPA 2010
Full Malaysia Compliance
SSL 256-bit
Bank-Level Encryption
No Data Sales
Your Data Belongs to You
Full Control
Right to Access & Correction
Compliant with Malaysia's Personal Data Protection Act 2010 (PDPA)
Data stored on servers protected by full encryption
No data is sold or shared for marketing purposes without your consent
Privacy enquiries: support@asian4d.world

Asian4D's Six Core Privacy Principles

Our privacy policy is more than a legal document — it is a real commitment we uphold in every operational decision we make.

Minimum Data Collection

Asian4D only collects data that is genuinely necessary to operate the platform safely and fairly. We do not collect additional information simply because it might be useful one day. Every piece of data collected has a clear, stated purpose.

Full Transparency

We do not bury what we do with your data in complicated legal language. This Privacy Policy is written in plain, easy-to-understand terms so that every Malaysian member knows exactly how their information is managed by Asian4D.

Bank-Grade Security

All members' personal data and financial information are protected with SSL 256-bit encryption — the same level of protection used by Maybank, CIMB, and other leading Malaysian banks. Your data cannot be read by any party, even while in transit.

No Third-Party Data Sales

Asian4D has never and will never sell, rent, or share members' personal information with third parties for marketing or commercial purposes without your explicit consent. Your data belongs to you, not to us as a business asset.

Control in Your Hands

You have the right to access, correct, delete, and transfer your personal data at any time. Requests will be processed within 14 business days in accordance with Malaysia's Personal Data Protection Act 2010.

Malaysia PDPA Compliance

Every aspect of data management at Asian4D complies with Malaysia's Personal Data Protection Act 2010 (PDPA). This goes beyond minimal legal compliance — we implement standards that exceed what the PDPA requires in several areas.

Section 01

Scope & Application of This Privacy Policy

This Privacy Policy is issued by Asian4D and applies to all registered members, website visitors, and any party that interacts with the asian4d.world platform — whether through a web browser, mobile app, or any other digital channel operated by Asian4D.

This document explains in detail how Asian4D collects, stores, uses, protects, and in certain circumstances shares your personal information. It also outlines the rights you hold regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA) and how to exercise those rights.

By registering an account or continuing to use the Asian4D platform after the latest update date of this document, you are deemed to have read and understood this Privacy Policy. If you do not agree with any part of this policy, you are advised not to register or continue using the platform.

This Privacy Policy should be read together with Terms & Conditions Asian4D. Both documents together form the entire agreement between you and our platform.


Section 02

Personal Data We Collect

Asian4D collects various categories of personal data depending on how you interact with the platform. Below is a full table of the data types collected, along with the primary purpose for each category:

Data Category Sample Information Collected During
Identity Information
Mandatory
Full name, IC number, date of birth, gender Registration & identity verification
Contact Information
Mandatory
Malaysian phone number, email address, residential address Registration & communications
Financial Information
Mandatory
Bank account numbers, e-wallet names (TNG, GrabPay, Boost), MYR transaction history Deposits & withdrawals
Platform Activity Data
Automatic
Betting history, games played, active session duration, login records During platform use
Device & Technical Data
Automatic
IP address, browser type, operating system, device ID During website access
Verification Information
When required
MyKad copy, utility bill, verification selfie KYC & account verification process

Asian4D does not collect sensitive personal data such as health information, political affiliations, or religious beliefs unless it is directly relevant to our responsible gaming programme and voluntarily provided by you.

Asian4D will never ask for your account password via email, SMS, or phone. If you receive such a request, it is a fraudulent attempt — please report it to our security team immediately.


Section 03

How & Why We Use Your Data

All personal data collected by Asian4D is used for legitimate, stated purposes. We use your data for the following:

  • Account Management: Creating and maintaining your member account, processing registrations, verifying identity, and managing secure logins to the Asian4D platform.
  • Transaction Processing: Processes deposits (via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, FPX) and withdrawals in Malaysian Ringgit (MYR) securely and promptly.
  • Service Provision: Gives you access to all games and platform features, including Live Casino, slots, Malaysia Super League and EPL Sports Betting, E-Sports, and match odds.
  • Security & Fraud Prevention: To detect and prevent unauthorised access, fraud, money laundering, and platform abuse through real-time monitoring systems.
  • Legal Compliance: Fulfils obligations under PDPA 2010 and applicable Malaysian laws, including age and identity verification requirements.
  • VIP Rewards Programme: Calculating and managing reward points, cashback, and VIP benefits based on your betting activity on the platform.
  • Platform Improvements: Analysing usage patterns (in aggregate and anonymised form) to improve the user experience, platform speed, and content relevance.
  • Customer Support: To provide assistance and resolve issues you report to the Asian4D 24/7 support team.
  • Responsible Gaming: Monitoring gambling patterns to detect signs of problem behaviour and managing the limits, Self-Breaks, and Self-Exclusions you have set.

Asian4D does not use your data to make automated decisions that materially affect you without human oversight. Any significant decisions — such as account suspension or withdrawal rejections — involve a review by our team.


Section 04

Sharing Data with Third Parties

Asian4D does not sell, rent, or share members' personal data with third parties for their own marketing purposes. However, to operate the platform effectively, we need to share certain data with the following categories of third parties — all of whom are bound by strict data protection agreements:

  • Payment Providers: Payment processors that facilitate transactions via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX receive only the minimum transaction information required to complete a payment. They do not have access to your gaming activity data.
  • Game Providers: Live casino, slots, and e-sports game software providers may process gaming session data to ensure fairness and game integrity. These providers are licensed entities that comply with international security standards.
  • Identity Verification Services: KYC (Know Your Customer) service providers who assist us in verifying member identities and meeting anti-money laundering requirements.
  • Statutory Authority: Asian4D may be required to disclose personal data to Malaysian authorities if ordered by a court or as required by applicable law. We will notify you of any such disclosure where permitted by law.
  • Technical Service Providers: Companies that provide services such as server hosting, security analytics, and IT support, which require limited access to data in order to carry out technical functions. They act as data processors operating under Asian4D's instructions.

All third parties that receive Asian4D members' data are required to sign a data processing agreement ensuring they adhere to a level of protection equivalent to or exceeding Malaysia's PDPA 2010.


Section 05

Data Security & Storage

Asian4D invests seriously in security infrastructure to protect the personal data of all members. The security measures we have implemented include:

  • 256-bit SSL Encryption: All communications between your browser and Asian4D's servers are encrypted using TLS 1.3, making it virtually impossible for third parties to intercept or read your data in transit.
  • Stored Data Encryption: Sensitive data stored in our databases — including financial information and identification numbers — is encrypted using AES-256 standards.
  • Layered Access Control: Only designated staff with a legitimate business need may access members' personal data, and all such access is logged and continuously monitored.
  • 24/7 Security Monitoring: Intrusion detection systems and threat monitoring operate around the clock to detect and respond to any suspicious activity.
  • Regular Security Testing: Asian4D conducts regular penetration testing and independent security audits to identify and address any vulnerabilities.
  • Two-Factor Authentication (2FA): We provide and encourage the use of 2FA on all member accounts as an added layer of protection.

In the event of a security breach affecting your personal data, Asian4D is committed to notifying impacted members within 72 hours of becoming aware of the incident, in line with global data protection best practices.


Section 06

Cookies & Tracking Technologies

Asian4D uses cookies and similar technologies to keep the platform running smoothly, personalise your experience, and understand how members use the platform. There are three types of cookies in use:

You can manage your cookie settings through your browser preferences. However, disabling essential cookies may affect platform functionality. Asian4D does not use third-party tracking cookies for targeted advertising on external websites outside our platform.


Section 07

Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by Asian4D:

1
Right of Access

You have the right to request a copy of the personal data we hold about you. We will provide this information in a readable format within 14 business days of receiving your request.

2
Right to Rectification

If you believe the personal data we hold about you is inaccurate or incomplete, you have the right to request a correction. We will process correction requests within 14 business days.

3
Right to Erasure

Under certain circumstances, you have the right to request the deletion of your personal data. This right may be limited where we remain under a legal obligation to retain that data, such as financial transaction records.

4
Right to Object

You may object to the processing of your personal data for direct marketing purposes at any time. We will cease all marketing communications within 10 business days of receiving your request.

5
Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format for transfer to another operator. This applies to data you have provided directly to Asian4D.

6
Right to Complaint

If you are not satisfied with how Asian4D handles your data, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or contact us directly at support@asian4d.world.

To exercise any of the above rights, contact Asian4D's privacy team by email at support@asian4d.world with the subject line "PDPA Rights Request – [Full Name]". We will verify your identity before processing your request to protect your privacy.


Section 08

International Data Transfers

In the course of operating the platform, Asian4D members' personal data may be processed or stored outside Malaysia — particularly when we engage technical service providers or gaming software vendors based in other countries. When such data transfers occur, Asian4D ensures that:

  • The recipient country provides an adequate level of data protection, or
  • There are binding contractual safeguards in place (such as Standard Contractual Clauses) that ensure your data is protected to a standard equivalent to Malaysia's PDPA requirements, or
  • The transfer is necessary to perform a contract between you and Asian4D (such as processing international payments).

Asian4D will not transfer your personal data to countries without adequate data protection standards without putting appropriate additional safeguards in place. A list of countries where data may be processed is available upon request from our privacy team.


Section 09

Marketing & Promotional Communications

Asian4D sends promotional communications — including updates on new promotions, bonuses, festive offers, and platform news — to members who have given their consent to receive such communications during registration or via their account settings.

The types of marketing communications you may receive from Asian4D include:

  • SMS notifications on time-limited deposit promotions
  • Emails regarding VIP bonuses, weekly cashback, and festive promotions
  • In-platform notifications about new games and the latest features
  • Personal messages from your VIP account manager (for Platinum-tier members and above)

You can opt out of marketing communications at any time by clicking the "Unsubscribe" link in any promotional email, or by updating your notification settings in your account profile. Unsubscribe requests will be processed within 10 business days. Once you have opted out of marketing, you will still receive important operational communications such as transaction confirmations and account security notifications — these are service messages, not marketing.

Asian4D does not engage in targeted advertising across third-party websites using members' personal data. Our marketing communications are limited to direct channels such as email and SMS, sent exclusively to registered members.


Section 10

Data Retention & Deletion

Asian4D does not retain your personal data longer than is necessary for the purposes stated in this policy, or longer than required under Malaysian law. The retention periods applicable to different data categories are as follows:

  • Financial Transaction Records: Retained for a minimum of 7 years after the transaction occurs, in accordance with Malaysian financial and taxation legal requirements.
  • Identity Verification (KYC) Information: Retained for 5 years following account closure in accordance with anti-money laundering requirements.
  • Gaming Activity Data: Retained for 3 years from the date of last activity for dispute resolution, audit, and responsible gaming purposes.
  • Customer Support Data: Support chat logs are retained for 2 years for quality assurance and training purposes.
  • Technical Log Data: Access logs and technical activity records are retained for 12 months for security and fraud detection purposes.

Once the relevant retention period expires, your personal data will be securely deleted or anonymised so that it can no longer be associated with you. You may request early deletion of your data by contacting us, noting that such requests may not be fully fulfilled where there are legal obligations to retain the data.


Section 11

Children's Privacy

Asian4D is a restricted platform for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under 18. Our registration process includes age verification, and we reserve the right to request identity confirmation at any time to validate age eligibility.

If you are a parent or guardian and believe that a minor has registered an account with Asian4D without your knowledge, please contact us immediately at support@asian4d.world. We will investigate and close the account, and delete all associated data within a reasonable timeframe upon verification.

Online gambling is an adult activity that carries financial risk. Asian4D takes its responsibility to protect minors extremely seriously and works in full cooperation with parents, guardians, and authorities to ensure the platform remains inaccessible to underage individuals.


Section 12

Privacy Policy Amendments

Asian4D reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. When significant changes are made, we will notify members via:

  • A prominent notice on the Asian4D platform homepage
  • Email sent to the address registered to your account
  • In-platform notification upon your next login

The last updated date is always displayed at the top of this document. Your continued use of the Asian4D platform after any amendments take effect will be considered acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your privacy.

For any enquiries, concerns, or requests related to this Privacy Policy, please contact Asian4D's Privacy Officer by email at support@asian4d.world with the subject line "Privacy Policy Enquiry". We are committed to responding to all privacy-related enquiries within 5 business days.

Contact the Privacy Officer
  • Privacy Email
    support@asian4d.world
    Subject: Privacy Policy Enquiry
  • Live Chat
    Available 24/7 on the platform
  • PDPA Request Response
    Within 14 business days
Your Data Rights (Summary)
  • Right to Data Access
  • Right to Data Correction
  • Right to Data Erasure
  • Right to Object to Marketing
  • Right to Data Portability
  • Right to Lodge a Complaint with the PDPD
Send your request to support@asian4d.world with the subject line "PDPA Rights Request".
Secure Payment Methods (MYR)
Touch 'n Go
GrabPay
Boost
ShopeePay
DuitNow
Maybank2u
CIMB Clicks
All transactions are SSL 256-bit encrypted in MYR.

Frequently Asked Questions on Data Privacy

Simple answers to the most frequently asked questions about how Asian4D handles members' personal data.

No, absolutely not. Asian4D does not sell, rent, or share members' personal data with third parties for their marketing or commercial purposes without your explicit consent. Your data is only shared with parties directly involved in delivering platform services — such as payment processors (Touch 'n Go, GrabPay, and others), gaming software providers, and technical service providers — and all such parties are bound by strict data protection agreements. This is a core commitment we do not waver from.

To request access to your personal data or to request its deletion, send an email to support@asian4d.world with the subject line "PDPA Rights Request – [Your Full Name]". In your email, state the type of request (access, correction, or deletion) and include proof of identity. We will first verify your identity to protect your privacy, then process the request within 14 business days in accordance with Malaysia's PDPA 2010. Please note that data deletion requests may not be fully executable where there is a legal obligation to retain certain records.

Yes. Your financial information is protected by the strictest security layers on our platform. Bank account and e-wallet details (such as Touch 'n Go, GrabPay, Boost, and others) that you register for withdrawal purposes are encrypted using AES-256 standards in our database — meaning even if someone were to gain access to our systems, the data cannot be read without the encryption key. All transaction communications use SSL 256-bit encryption, the same standard used by Malaysia's major banks. We also employ a real-time fraud detection system to identify and block any unauthorised activity involving your account.

Yes, you can opt out of marketing communications at any time in one of two ways. First, click the "Unsubscribe" link found at the footer of any promotional email you receive from Asian4D. Second, log in to your account and go to Notification settings to turn off the communication categories you no longer wish to receive. Unsubscribe requests will be processed within 10 business days. Please note that even after opting out of marketing, you will continue to receive essential operational communications such as transaction confirmations, security notifications, and updates regarding policy changes that affect your account — these are necessary service communications, not marketing.

Data retention periods depend on the type of data and applicable legal requirements. Financial transaction records are kept for 7 years in accordance with Malaysian financial laws. Identity verification (KYC) information is retained for 5 years after account closure in line with anti-money laundering requirements. Game activity data is stored for 3 years for dispute resolution and audit purposes. After these periods expire, your data will be securely deleted or anonymised. If you would like more details on what data we still hold after you close your account, send an enquiry to support@asian4d.world.

Privacy in the Context of Responsible Gaming

Your data also plays an important role in protecting your wellbeing as a player.

Game Pattern Monitoring

Your gaming activity data is used internally to detect signs of problematic gambling behaviour. This allows Asian4D to reach out to members who may need support before the situation escalates — a use of data we consider among the most valuable.

Self-Exclusion Protected

If you activate Self-Exclusion, that status is securely stored and verified against any future re-registration attempts. This data is not used for any other purpose and is protected to the highest security standard.

Mandatory Age Verification

The identity data you provide during registration is used to verify that you are 18 years of age or older. This is not merely a formality — it is a safeguard we take seriously to ensure the platform remains inaccessible to minors.

Support Available

If you have concerns about how your data is used in the context of responsible gaming, or if you need assistance with a gambling-related issue, call 1800-88-1234 (free, 24/7) or visit the Responsible Gaming us.

Malaysia's Safe & Trusted Platform

Your Privacy is Protected — Register with Asian4D Confidently

Understanding how Asian4D protects your data under PDPA 2010 means you can register and play with complete confidence. Minimum deposit of RM10 via Touch 'n Go, GrabPay, or your preferred Malaysian e-wallet — all transactions are SSL 256-bit encrypted. Over 500,000 Malaysian members have trusted Asian4D since 2018.

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